It’s not just managers who have a big impact on your business success. Your individual contributors spend their days working with customers and handling all the day-to-day activities that keep your business running smoothly. They are the silent majority of your organization, and building a sustainable business takes their motivation and commitment.
Our Self Leadership course teaches individuals the mindset and skillset they need to become empowered, proactive self leaders who take control of their own success and are committed to getting results for your organization.
To succeed in today’s competitive markets, it’s vital that every employee in your organization is empowered, proactive, and committed to achieving results. Our Self Leadership course teaches individuals at all levels of your organization how to become empowered self leaders who accept responsibility and take initiative for their own success.
Blanchard’s Self Leadership program builds on the world’s most widely taught leadership model, SLII®, and integrates the latest research on the proactive skills required for individuals to be most effective. Team members learn a shared language for discussing their development and performance, allowing them to have more effective conversations and build more trusting, open relationships with their managers.
Self Leadership teaches your individual contributors the mindset and skillset needed to become proactive self-starters who know how to ask for direction and support, solicit feedback, and sell their ideas to the leadership team.
The Self Leadership virtual course with prework assignments completed before the course, followed by three two-hour live virtual sessions. The virtual sessions offer learners an engaging experience that includes instruction, group activities, and opportunities to practice new skills.
The Self Leadership Collaborative Online course is a collaborative learning experience that lets you interact online and virtually with a leadership expert to guide you, work with a community of peers. Each week you will spend one hour completing coursework and activities, and one hour attending a live virtual session led by Blanchard’s leadership experts. The virtual sessions are scheduled at two global-friendly time slots.
Week 1: Get introduced to the mindset and skillset of a self leader, complete a Self Leader Questionnaire, and start challenging assumed constraints.
Week 2: Focus on setting clear and compelling goals. Participants learn how to craft smart, motivating, attainable, relevant, and trackable goals.
Week 3: Discover how to diagnose personal development level on a goal or task. Dive into development levels and get access to the SLII® mobile app.
Week 4: Learn Matching: getting the leadership style each individual needs. Explore the second critical mindset: being proactive.
Week 5: Learn how to identify and activate points of power. Use the One-on-One Worksheet to plan for a manager One-on-One Conversation.
Week 6: Share the results of the manager One-on-One conversation and create an action plan for committing to the mindset and skillset of a self leader.
The Self Leadership virtual course with prework assignments completed before the course, followed by three two-hour live virtual sessions. The virtual sessions offer learners an engaging experience that includes instruction, group activities, and opportunities to practice new skills.
The Self Leadership Collaborative Online course is a collaborative learning experience that lets you interact online and virtually with a leadership expert to guide you, work with a community of peers. Each week you will spend one hour completing coursework and activities, and one hour attending a live virtual session led by Blanchard’s leadership experts. The virtual sessions are scheduled at two global-friendly time slots.
Week 1: Get introduced to the mindset and skillset of a self leader, complete a Self Leader Questionnaire, and start challenging assumed constraints.
Week 2: Focus on setting clear and compelling goals. Participants learn how to craft smart, motivating, attainable, relevant, and trackable goals.
Week 3: Discover how to diagnose personal development level on a goal or task. Dive into development levels and get access to the SLII® mobile app.
Week 4: Learn Matching: getting the leadership style each individual needs. Explore the second critical mindset: being proactive.
Week 5: Learn how to identify and activate points of power. Use the One-on-One Worksheet to plan for a manager One-on-One Conversation.
Week 6: Share the results of the manager One-on-One conversation and create an action plan for committing to the mindset and skillset of a self leader.
In Self Leadership and The One Minute Manager, readers will learn that accepting personal responsibility for their own success leads to power, freedom, and autonomy. They will learn how to apply the world-renowned SLII® method to their own development, empowering people at every level of the organization to achieve success.
88% of customers say the experience a company provides is as important as its products or services. And 48% of consumers switched brands in the past year due to customer service.1
1. Salesforce, State of the Connected Customer Report.
Customers fuel business. Companies that deliver consistently exceptional customer service know that their people and the relationships they build with their customers are their most important assets. They build a service-minded culture, recognizing that customer service starts with how employees treat each other internally and extends to external customers. They empower their people to take initiative, resolve problems, and exceed client expectations, resulting in increased customer loyalty, engagement, innovation, and sales.
Satisfied customers return to buy more and recommend your organization to their friends and family.
Understanding your customers’ needs and wants can result in substantial savings in acquiring and retaining happy customers.
Engaged customers become your biggest fans and generate powerful word-of-mouth advertising, especially through social media.
Customers are your best source of feedback to help make improvements and develop innovative solutions.
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